ShopView Sees Growing Share of Multi-Location Heavy-Duty Repair Operators on Software Platform

Founder-built platform reports increasing adoption among operators running two, three, or more facilities to serve growing commercial fleet accounts

LAS VEGAS, NV, UNITED STATES, August 22, 2026 /EINPresswire.com/ -- ShopView, the highest-rated heavy-duty repair shop management software, today shared observations on a growing segment of its customer base: independent operators running multiple locations. A rising share of the shops on the ShopView platform now operate two, three, or more facilities, with adoption particularly strong among operators expanding to serve consolidated fleet accounts across regional freight corridors.

The trend reflects a shift in how independent heavy-duty repair shops are scaling. Historically, multi-location coverage was dominated by dealer networks and OEM-owned service centers. But as fleet customers increasingly seek to consolidate service work with reliable independent operators, and as those operators find they can no longer serve their largest customers from a single location, the independent multi-location shop is becoming a more common operational model in the heavy-duty repair sector.

"These conversations with fleet customers are happening at independent shops across the country right now," said Fabian Bonjean, Co-Founder of ShopView. "The demand is there. The question is whether your systems can run more than one location without collapsing."

Bonjean scaled Foothills Group from a single garage behind his Calgary home into a multi-location heavy-duty repair organization with more than 100 employees and $20 million in annual revenue, building ShopView alongside the business to solve the multi-location workflow problems legacy shop management software could not. The platform was designed from the outset to support multi-location workflows including centralized parts inventory across sites, cross-location work order visibility, consolidated fleet billing, and unified technician time and performance tracking.

Independent multi-location operators face a distinct set of operational challenges that single-location shops do not. Parts inventory needs to be visible and transferable across facilities to avoid overstocking. Fleet customers billed across multiple sites need consolidated statements rather than fragmented invoices. Technician utilization and profitability need to be comparable location-by-location without stitching together reports from separate systems. Legacy shop management software, most of which was originally designed for single-location operations, tends to fragment these workflows across disconnected instances of the same product.

"Every location you add is a new set of problems if your software wasn't built for it," Bonjean added. "The shops that scale successfully are the ones that treat their whole operation as one business, not several separate ones."

Recent customer feedback reflects the shift. In a Capterra review, a senior staff accountant at a multi-state operation wrote: "ShopView is the first centralized software we have implemented across five states and seven facilities. They have taken feedback and turned it into opportunities for growth and greater success."

ShopView's platform is used by shops ranging from single-bay independent operators to multi-location organizations with more than 50 technicians. The company's ShopCoach AI, ShopView Payments, and integrated digital inspection tools all support cross-location workflows, allowing operators to standardize service processes, pricing, and customer documentation regardless of how many facilities they run.

As independent operators scale, the software category serving them is shifting from single-location tools to platforms built to run distributed operations. ShopView is positioned to serve that shift, having been engineered by an operator who scaled his own heavy-duty repair business through the same operational challenges its customers now face.

ShopView holds the highest ratings in the heavy-duty repair shop software category across major software review platforms including G2, Capterra, GetApp, and Software Advice, based on more than 140 verified customer reviews.

For more information, visit www.shopview.com.

About ShopView

ShopView is the highest-rated heavy-duty repair shop management software across all four major software review platforms, built by shop owners for independent truck, trailer, and diesel equipment repair facilities. The company's platform serves shops with 3 to 50+ technicians and multi-location operations across North America, maintaining industry-leading satisfaction scores on G2, Capterra, GetApp, and Software Advice.

SOURCE: ShopView

Cody McCarthy
ShopView
email us here
Visit us on social media:
LinkedIn
Instagram
Facebook
YouTube